It's 600 people, average or below average in intelligence, running a half a billion dollar plant. A lot of interesting things happen.Ha! Is that the kind of story that makes your career nickname or does it happen more than I'd think?
And, man, you missed an entire era of references.
She deserves it.Humor me.
I had a long, frustrating week. At work we're under new ownership as a segment, meaning those of us that are "Level 2 Engineers and Managers". Years ago I transitioned from a specialized segment of the business dedicated to litigation software products to the more nebulous Research division of the company. Research gives fuckall about software. They don't know what install is and they don't care. Our sister-products were sold off and my product was shoehorned into platform.
And I've been rotting there ever since. I lost my team to outsourcing. I lost a senior engineer to death. I lost my clients to incompetent management. And I lost just about every argument and advocation to prevent the preceding. So I basically just react to problems. Almost all of them preventable but I no longer has any insight into Sales, into Onboarding, and into initial Support to be of any assistance to paying customers until there's a huge fucking problem. Then I get pushed out to fix all the problems without the benefit of any due diligence. Every time I have to confront a client issue I have no description of the core issue, I have no history of the chain of events, and I'm afforded no understanding regarding the client's purchasing power with the company.
Now - the new "leadership" want to know what we can do to "improve the customer experience". This week I had to attend a "journey mapping" session that outlines the client experience. Essentially the process by which the customer lands in my lap. So...
I blew up the earf. I told new management I'm a mushroom. I'm kept in the dark and I'm fed bullshit. I am a subject matter expert that has actively been disengaged from assisting your paying clients. Where I once had a team that trained and promoted the product nationwide, I now nanny foreign representatives that can barely spell the product name let alone speak on behalf of its functionality or intended usage. Where I once secured additional revenue opportunities, I'm left trying to salvage renewals for long-standing clients who have simply had enough of our shit. We don't communicate with them when there are release, fixes, price changes, feature enhancements, or new products. We only contact them for billing. No one even knows I exist who doesn't already know I exist. And those clients are left to contact me directly because they refuse to go through either our business or support channels.
I had a literal fight with my manager this morning because he refused to acknowledge that his two best resources for supporting, selling, and securing this product have been marginalized. I refuse to go forward until there's an acknowledgement by "leadership" that they created this fucking mess and they need to fix it, NOT ME. I'm a god damned grunt. You don't ask a sergeant to win a god damn campaign. You ask him to hold the fucking line and the line is pretty fucking nonexistent.
But that's not what I want to rant about. @FrankieButNotEdgar can attest to this but in the last 2-3 days North Carolina received a ridiculous amount of rainfall. Like, a hurricane/monsoon amount of rain. Maybe 20 inches or more in some regions. I have a retention pond behind my home and I've never seen it so full.
Well my wife forgot to raise the rear window on our GTI. And it sat in the driveway for 2 days getting rained into because we don't drive everyday. That Covid life. Why was the window down? She doesn't remember. She claims in the all the time she's driven the car she's never put the all the windows down. So by some confluence of events she managed to use the window this week, didn't notice the buffeting that one rear windows down will produce while she was driving, and allowed the car to be saturated for 2 straight days.
I'm gonna kill this bitch. And I don't care who knows. When you see me on the news don't think I'm your average spousal abuser. Know I had cause to do what I did.