I connected to the new wifi network, and things were slow, especially streaming video. I figured I may have rushed through it and skipped a step. I hit the little reset button on the new router so I could start over. I opened a browser and it wouldn't automatically take me to the wifi set up. Fortunately my browser remembered the url, so I clicked on it and went back to the setup page. It suggested I operate in "router mode" so I can get full use of the router. It then asked me to give the SSID and password to my original Comcast modem/router device, which I don't have (see the ramble from my tablet below for more details. Pardon the typos), and it asked me for this after I selected to disconnect my original WiFi network and just use the modem as a connection to the new router. There is a sticker on the bottom of the Comcast modem/router, but those clearly aren't the right codes. The original sticker was on my laptop, and it's faded to hell. I tried those codes, and then the next screen shows me that my "new" 2.4 GHz and 5GHz ID's and passwords are the ones I copied from the sticker on the bottom of the Comcast modem/router. I said fuck it and reset the Netgear router again. Now I cant get to the Netgear "genie" website at all, and the netgear connection isn't even showing up in my available wifi networks. Frankly, I feel like I just rambled on without giving anyone anything that can be used to help me or put me in the right direction. Can anyone offer any tips on how to get this goddamn $150 router to fucking work? (Below is a pissed of rant I started on my tablet before saying "FUCK IT" since I hate typing on a flat screen) I picked up a Netgear AC1750 router today. I've been using the modem/router I rec3ivrd from Comcast/xfinity several years ago when I had cable and have been using it for years since I dropped Comcast. The internet speed was great. The problem is i didn't have the password and the only sticker with the info on it is faded. My computrt stayed logged in and connected automatically, but I can't connect on any other devices without the password. I have been using quite a bit of phone/tablet data. The Comcast modem/router is an Arris, and its all in one--just one rectangular box. @thumper ? - what's interesting now is even when I connect my laptop directly to the Comcast Arris modem/router I'm still not getting a connection. It shows that I'm connected, but I can't browse. I wondering if hooking the netgear router directly to another router-modem combo fucked shit up?